Autopilot Setup for Windows 11 Devices
Welcome to Frontier Energy! If you have received these instructions, you have received or will soon receive your Frontier Energy-issued computer. Frontier uses Windows Autopilot to enroll new users. Follow the step-by-step directions below to complete the setup.
Start your computer and follow the instructions in the wizard. Select the options shown below for region and keyboard layout.
If prompted for a second keyboard layout, you can skip that option.
For initial setup, an ethernet connection is preferred. If unavailable, connect to a secure wireless network.
The system will undergo setup for a few minutes. Your computer may restart during this process, this is to be expected.
Agree to the Windows 11 License Agreement
If your name is not on the welcome screen, enter your username, along with the initial password provided.
You will be prompted to set up two-factor authentication, please enter a mobile phone number that is capable of receiving texts. Once you have done this, you will receive a text with a verification code, please enter the code to complete your two-factor authentication setup. Accept the terms that display, and your device will begin going through the setup process:
Toggle off these settings, except ‘Find my device’. If you would like to have directions and weather updates based on your location, you can leave the ‘Location’ option on ‘Yes’ as well.
During the Device Setup or Account Setup step you may face an error. If you experience this, please select
the option to "Continue Anyway."
You will be prompted to set up Windows Hello on your device, this will allow you to log in with a face scan, fingerprint, or a PIN. You will be prompted to set up the face scan or fingerprint options first. If you would prefer a PIN, you can skip this option.
Once you have set up your preferred Windows Hello login option, there are a few steps that will need to be completed manually to finish your device setup. First, you will need to open the Microsoft Store. You can do this by opening the start menu and searching for Microsoft Store, or you can use the shortcut on your Taskbar.
Now search for an app called Company Portal in the Microsoft Store and install it:
When the installation finishes, please open the Company Portal app. When you open the Company Portal app for the first time, you will need to confirm your device category. Select Corporate-Owned and click done.
Next, you will select the most recent version of Google Chrome that is available and click install:
This will install some pre-requisite software and will prompt your device to restart. Once your device has restarted, you will go back to the Microsoft Store and search for and install Teams. Please note that this installation may fail. If the installation gives an error, please send an email to helpdesk@frontierenergy.com with a snip of the error and a brief description.
You need to check for updates and let them run at a time when restarts won’t interrupt your work – before heading to lunch or at the end of the day work well! You can check for updates by opening the start menu and typing in Check for Updates.
Next, activate Lenovo Commercial Vantage. This app will provide a dashboard to view which updates are available at a glance. You can open this app by searching for it or using the shortcut on the Task Bar.
Once these steps have been completed. Please reach out to the IT department to finish your device setup.
Bookmark the Frontier Energy Team Site or make it the homepage in your browser, using this link - https://bevilacquaknight.sharepoint.com/SitePages/Home.aspx
Have questions or run into any trouble?
For additional IT Support contact the Help Desk.
Email address: helpdesk@frontierenergy.com